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Outsourcing: Most Popular Articles

These articles are the most popular over the last month.
Why Do Companies Outsource?
What is outsourcing and why do companies outsource is explored.
More Knockoffs From China!
There are counterfeits and there are knockoffs, what would you call the new Goophone from China?
Why Crowd Funding Is Different From Shopping On...
You can get great gifts from crowd funding campaigns, but it's not the same as shopping for gadgets!
7 touch points for renewing your contract!
When your outsourcing program matures, you start to have different management concerns.
Mature doesn't mean old!
Outsourcing program has more complexity when they mature,and require a new approach.
8 Lessons From Indiana
Learn why Indiana's $1.4 billion outsourcing contract with IBM failed, and ended up in court!
Can the "Power of Asking" Find Malaysia Flight...
Can the power of asking... plus a good cloud service... outsource the search for Malaysia Flight 370?
How to Develop a Plan for Outsourcing
Before you start your outsourcing plan, you need a plan to identify the right projects. Developing criteria for outsourcing is critical to a successful program.
Outsourcing Experiment: Labor Rights on the Rise!
Labor disputes in china re on the rise. How will this affect outsourcing?
Labor Arbitrage
An article describing how labor arbitrage works.
Does America Benefit from Offshoring?
Are there benefits to the US economy from offshoring?
Request for Proposal
: The Request For Proposal (RFP) is a document sent to vendors by a prospective client, to solicit bids
Core (and Non-Core) Work
: Link text A critical rule of outsourcing is that a firm should not outsource "core functions." While
What Should A School Janitor Cost?
The high cost of janitors is creating a wave of school service outsourcing.
Outsourcing And The Environment: Five Trends to...
New trends in recycling will move the work to outsourcers.
Review of China Readiness for Outsourcing
A review of the potential for China to become a major source in the outsorucing market
Merriam Webster Says, “Outsourcing is...
Outsourcing has many different names, and many different definitions. Merriam Webster, the publishing house, thinks that there are too many definitions for outsourcing and is eliminating the word from their dictionaries! This article examines the history of outsourcing and the words we've used.
Understanding Co-Employment and Outsourcing
The relationship between a worker and employer is important for legal and other reasons. In some outsourcing programs we confuse the role of the employer, having both the vendor and the client playing some manager roles. Learn about the risks of co-employment, and how to avoid liability!
Passwords (Default)
How passwords are being incorectly used in computer security.
Five Important Issues When You Renew Your...
When it's time for your second contract, what are the most important issues to consider?
7 Must Read Articles That Explain Government...
Explaining the rising trend in government outsourcing.
Top Six Stories About Legal Process Outsourcing
Learning the basics about Legal Services Outsourcing (LPO).
Disaster Recovery Center
: A "Disaster-Recovery Recovery Center" is a physical or virtual center that allows a service to continue
Knowledge Process Outsourcing (KPO)
A description of knowledge workers, and how KPO differs from BPO.
Law Firms Get An “F” For Document...
The cost of legal document review is too high and the quality is too low; law firms are failing at document review!
Globalization
What is globalization? Outsourcing.
Statement of Work
: The statement of work is a section of the outsourcing contract that states the general business conditions,
avoid page 2
Avoiding the Dark Side of Help Desk Outsourcing. Page 2.
What’s Going on in LPO?
An explanation of what Legal Process outsourcing (LPO) is, and why it's growing.
Onshore and Offshore Compensation Trends
The cost of offshore labor is impacted by multiple factors such as: the skills of workers, their seniority, and location. Since most clients pay a single fee rather than individual costs, changes in wages may not have the expected impact when you write or renew a contract.
Innovative Outsourcing Ideas for Education
Schools face tremendous financial pressure, but well planned and innovative outsourcing projects may just the right solution for your school board or college!
Municipalities Need to Outsource in 2013
A growing number of municipalities have gone bankrupt, and more are in trouble; aggressively outsourcing antiquated and under-performing services might fix their financial and service problems.
Lessons in Outsourcing: Waste Management
For years garbage has been flowing from the US to China, now we may have to find new ways to deal with our own trash.
Outsourcing Pitfalls
IT outsourcing is now well into its third decade, having passed through generations of technology and platforms: mainframe, client/server, personal and now into the cloud.
Avoiding the Dark Side of Help Desk Outsourcing
Avoiding the Dark Side of Help Desk Outsourcing
The Snowden Case: Why Outsource Top Secret Work?
Why did the NSA outsource top secret work?
The (Supercomputer) Power of Outsourcing
The arrival of Cloud Services has created inexpensive virtual supercomputers that can aid complex scientific, biological and computational intensive projects.
The Real “India Price”
class="no-js" itemscope itemtype="http://schema.org/Article" > itemprop="description" >Everyone knows
India
An article providing background information on India, and reasons why it is the world's premier location for knowledge based outsourcing.
Mirror, Mirror on the Wall… Is...
Do you know about the outsourcing cycle? Learn quickly, you only have until midnight!
IT and Business Management Changes Needed to...
Cloud computing is a new disruptive technology. Page 2.
Legal Process Outsourcing
A brief description of Legal Process Outsourcing (LPO).
School Bus Outsourcing Can Be Complex!
School Bus Outsourcing Can Be Complex!
The Counterfeiters!
Where is the capital of counterfeit goods... China!
What Will Happen To China's Outsourcing...
Newly rich Chinese millionaires are ready to leave China for the US!
Schools Are Learning the ABCs of Outsourcing
Budgets are getting tight and school boards are looking for innovative ways to reduce costs.
Know if You're Outsourcing BPO or KPO
An article describing the difference between Business Process outsourcing and Knowledge Process Outsourcing.
India Institutes of Technology
: The India Institute of Technology (IIT) is comprised of a collection of colleges in India. IIT is counted
Where’s The… ummm Horse…...
How did the horsemeat scandal start in Europe?
Harley-Davidson Outsources:
Learn about the outsourcing happening at iiconic American motorcycle manufacturer, Harley-Davidson.
Reality Star Chef Gordon Ramsay on... Core...
You can learn a lot from reality star Gordon Ramsay, even how to manage core competencies.
California's Hyperloop and the Art of Estimation
How can Elon Musk's $6 billion estimate for the Hyperloop transportation system be so far off from the $100 billion transportation experts believe his idea will really cost?
Lower College Costs AND Improve Education With...
A plan to cut the cost of college tuition.
The Pirates of China: Illegal Outsourcing On...
Long ago America outsourced most of it's fishing to China. Today, we're finding that Chinese fishing fleets are the new pirates of the high seas, over-fishing the oceans and even stealing endangered animals from other countries.
Continuous Improvement
How continuous improvement works.
Is Outsourcing Broken In Bangladesh?
Can the industrial accidents in Pakistan be fixed by an agreement between outsourcing clients?
Outsourcing Experiment: Learning to Kill Projects
Don't just focus on making projects better, spend some time learning to kill outsourcing projects that just don't make any sense!
Four Factors For Choosing An Outsourcing Location
How to choose the best location for outsourcing your work.
Responsive Documents
: In a legal document review , documents that meet the court issued instructions are "responsive." Documents
Outsourcing Police Functions
Governments are looking for ways to outsource police and security functions. Is this a step into the future or into the past?
Outsourcing Experiment: The Outsourcing of War
There have been big changes in how we wage war; today, outsourcers work on the battlefield, alongside troops!
Foreign Exchange Rate (Fx)
How does foreign currency affect outsourcing programs?
An Undesirable Ratio
Understand why so many IT positions get outsourced.
The Outsourcing of America’s Oil Production
How did America outsource it's oil production?
Total Outsourcing
: "Total Outsourcing" occurs when a firm converts an internal service into an externally managed product.
Yelp!
Yelp!, one of the world's best known social marketing sites.
India Turns to Europe for Growth
Can India make inroads outsourcing work in mainland Europe?
Business Process
A description of business processes and how they are related to outsourcing.
Clothing, Outsourcing and the Poorest Workers...
The problems with textiles move with every new outsourcing project.
Outsourcing Failure Mars London Olympics
Something went wrong with the security contract at the London Olympics!
8 Tips To Plan Your Outsourcing Program!
Useful tips when planning an outsourcing program.
Performance Metric
: A "performance metric" is a measure, usually a numeric measure, of the performance of an organization
The Risks and Rewards of Outsourcing
The Risks & Rewards of Outsourcing Increasing the Probability & Rate of Your Success
McKinsey Consulting
A brief discussion of the role of General Electric in developing the concept of offshoring.
Business Process Outsourcing (BPO)
Business Process Outsourcing (BPO)
Metadata Matters to Your Outsourcing Program
Understanding how Metadata hides information about your documents, how to remove this data, and why developing a metadata process is important for an outsourcing program.
Call Center
: A "Call Center" is a service-delivery center that answers and routes incoming calls from the client
Siri
Siri is the best known natural language software, which may redefine human interactions.
Outsourcing Experiments: Baxter, the Face of...
Can a new generation of robots change the way we outsource? The designers of the new Baxter robot think they can!
Yelp! … That’s Some Magical Database!
Is it time to use Yelp!, or time to find an alternative?
Open-Book Project Helps Schools To Outsource
Why the new Open Book Project may change the way that schools work, and outsource work.
Shhh… Detroit's Quiet Outsourcing...
Detroit has very quietly attracted Chinese outsourcers!
The Return of Privatization
In the 80's the government was focused on privatization. Now we call it government outsourcing.
Fracking
Fracking allows for the cheap local production of petroleum, but at the cost of local pollution.
Edward Snowden, Wikileaks And The Death Of Data...
What's the big impact of the Snowden, Wikileaks, NSA security story?
Drone
What is a Drone? Outsourcing.
Near Shore
: Offshore refers to locations and operations in "overseas" locations. Offshoring can take place in any
Outsourcing Pitfalls (continued)
IT outsourcing is now well into its third decade, having passed through generations of technology and platforms: mainframe, client/server, personal and now into the cloud. Page 3.
Outsourcing Experiment: The Frontiers of Space
Our work environment can determine how productive we are, but how much time did you spend on ergonomics when you outsourced?
How The NSA Destroyed The Internet
The ongoing spying by the National Security Agency has far reaching implications for how the Internet works, and how we pay for Cloud Services.
Can Legal Process Outsourcing Save Democracy?
The legal system has become so expensive that citizens cannot afford to use their own court system. Can outsourcing save democracy?
Six Sigma
A brief history and detailed description of the Six Sigma improvement process.
The Top Labor Issues Are Changing!
Labor is back in the news. Around the world, labor issues are on the rise. Political theory tells us that when the economy gets better, and workers feel more secure, they begin to ask for more. The long economic downturn has been preceded by a big upturn in corporate profitability, but wages have been flat or falling, in onshore and offshore countries. How will major changes in labor impact the way that we work and that work is outsourced?
How Do You Share Data With Your Outsourcing site?
When you outsource, your outsourced workers need data. How will you provide it?
Cyber-Spies, Security Risks and Unnatural...
If your business is dependent on the Internet or on Cloud Services, then you need to know about the cyber-threats to your data, and your firm!
Business Case Development
Outsourcing, either IT or BP, parts of the organization’s IT or business processes is a major organizational decision that, in most organizations, required board approval. For most enterprises, the main vehicle for these decisions is a business case
The Next Big Cloud Service: Crowd Funding
An article describing the hot new topic of crowd funding!
Water Outsourcing Is Coming To The US!
Rising water needs and falling municipal revenues makes water outsourcing a top outsourcing priority!
How to Communicate with Your Outsourcer
Once your outsourcing program has started, you need to have regular meetings with your vendor. If you don't, your program may not meet all goals. You need to commit to a regular and ongoing communications process to make outsourcing successful.
Learning From Failure
How does modern medicine find cures? Through a lot of trial and error. MOSTLY error!
Why America Wants “Just a Little”...
An update on safety issues in Bangladesh.
We Need to Outsource Legal Work... NOW!
Why the arrival of digital documents in the legal system requires a digital solution to legal support.
Offshore Centers NEED Improvement Programs!
Why do successful outsourcing programs use process improvement?
More on Offshoring your Health Care
Are you ready to outsource your medical care? If so, learn about medical tourism!
Knowledge Transfer
A brief description of the Knowledge Transfer process.
Total Outsourcing Totally Misses the Point!
Outsourcing an entire department, in one step, is raerly a good idea!
Outsourcing and the Government: Looking at...
When you choose a location for outsourcing, do you think about the services that the government provides? You should!
Planning a BPO Strategy
Preparing and implementing a BPO strategy can take as long as six months, depending on the scope of the project. No two deals are exactly alike. However the basic steps are the same. Page 2.
Outsourcing And The Environment Are Evolving
The environment is changing in unexpected ways, and over the last couple of decades outsourcing has been part of that change. Learn how outsourcing and the environment have changed together.
Privitization
The history of outsourcing in government.
Optical Character Recognition (OCR)
A definition of OCR, and how this type of software is used.
India Institutes of Management
: The India Institutes of Management (IIM) is comprised of a collection of colleges in India. IIM is
The End Of An Era For College Books
The traditional college bookstore has left the selling of books to someone else!
Contract Incentive
: During the contract writing process, clauses may be added to pay the outsourcing vendor additional
Outsourcing To India Will Get More Difficult
Modern outsourcing in India swept away barriers to doing work, but old rues and problems may be coming back.
Robotistan... And The 21st Century... Arrives...
Robots are arriving in America in all shapes and sizes!
Fixed rate contract
How to use a fixed rate contract
Crowd Funding
A definition for crowd funding. Outsourcing.
Remote Access Software
How does remote access software aid outsourcing?
Amazon Web Services Grows Up
Amazon Web Services (AWS), the world's largest cloud data service, is now 8 years old!
Rising Flood Waters Will Reshape Outsourcing
The changing global environment will make a location's history of floods and storms as important as the wages that workers earn. This article provides
Disruptive Technology
A description of disruptive technologies and their application to outsourcing.
Will China Continue To Ignore Intellectual...
China continues to patents and steal intellectual property, endangering outsourcing and international trade.
Is Net Neutrality Obsolete?
class="no-js" itemscope itemtype="http://schema.org/Article" > itemprop="description" >When the Internet
Outsourcing Experiment: Values and The Vendor...
Do outsourcing vendors follow your values when you're not around? Here are some tips to know to make sure that what your vendor does matches your values.
Dedicated Service Model
How a dedicated service model differs from a shared model.
Linear Review
A definition of Linear, or manual, document review.
Knowledge Process Outsourcing
: Knowledge Process Outsourcing ( KPO ) is the process of identifying and moving work functions that
Predictive Coding
: Predictive coding is a technology that learns, and makes specific decisions based on general instructions.
Retained Staff Reaction to Outsourcing
Retained STaff Reaction to Outsourcing is explaiend
Virual Office
How to use a virtual office. Outsourcing.
The NSA's New Target: Everyone!
The new mission of the National Security Agency is to collect information from.... EVERYONE!
Kill Email & Take Back Time
Email is the big time killer at work, and it remains a big time killer even if you outsource. Its time to understand how to tackle this problem!
Outsourcing the American Home
Remember when we all took care of our own homes? Here's an article about the change in American culture, and how we've outsourced the American Home!
The Not So Magical Decline Of Ethanol
What is ethanol and why is it so important to American budgets?
Three Dimensional (3D) Printer
A new device has the potential to be the most disruptive technology of the 21st century.
Management Report
: In outsourcing, a "Management Report" is a regularly produced (usually monthly or weekly) report that
Robotistan: The Final Destination for Outsourcing
class="no-js" itemscope itemtype="http://schema.org/Article" > itemprop="description" >We’ve all heard
Co-Employment
Definition of co-employment. Outsourcing.
Outsourcing and The Oval Office
How does your position on outsourcing affect your view of the candidates for President of the United States?
Shared Service Model
What are the advantages and disadvantages of a shared service model?
Scanner
Definition of a scanner and it's uses.
Outsourcing Experiment: Don’t Just Move,...
When you outsource, you always run into problems; every outsourcing program needs process improvement process to increase the value of your program , and offset the cost of unplanned problems.
Improve Outsourcing With Onshore Projects!
Why are firms turning towards America as a location for outsourcing?
Multi-Shore
Multi-Shore. Outsourcing.
The Outsourcing of Money
How cash is turning into electronic payments.
Outsourcing Can Fix “No Child Left...
class="no-js" itemscope itemtype="http://schema.org/Article" > itemprop="description" >There is a phenomena
ACT Don't REACT (continued)
The Risks & Rewards of Outsourcing Increasing the Probability & Rate of Your Success. Page 2.
India Price
: The " India Price" is a colloquialism for, "The lowest price to pay a vendor to outsource work." Because

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