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Outsourcing: Most Popular Articles

These articles are the most popular over the last month.
What Is Outsourcing?
What is outsourcing and why do companies outsource is explored.
Labor Arbitrage
An article describing how labor arbitrage works.
8 Lessons From Indiana’s Largest Failed...
Learn why Indiana's $1.4 billion outsourcing contract with IBM failed, and ended up in court!
How to Develop a Plan for Outsourcing
Before you start your outsourcing plan, you need a plan to identify the right projects. Developing criteria for outsourcing is critical to a successful program.
Outsourcing: Is this the end?
Will outsourcing fade away in the next few years?
Outsourcing And the Environment: 5 Trends to...
New trends in recycling will move the work to outsourcers.
The Outsourcing of America’s Oil Production
How did America outsource it's oil production?
Business Process Outsourcing (BPO)
Business Process Outsourcing (BPO)
Core (and Non-Core) Work
: Link text A critical rule of outsourcing is that a firm should not outsource "core functions." While
What Should A School Janitor Cost?
The high cost of janitors is creating a wave of school service outsourcing.
Does America Benefit from Offshoring?
Are there benefits to the US economy from offshoring?
8 Things to Understand About Co-Employment and...
The relationship between a worker and employer is important for legal and other reasons. In some outsourcing programs we confuse the role of the employer, having both the vendor and the client playing some manager roles. Learn about the risks of co-employment, and how to avoid liability!
7 Must Read Articles That Explain Government...
Explaining the rising trend in government outsourcing.
avoid page 2
Avoiding the Dark Side of Help Desk Outsourcing. Page 2.
Disaster Planning Works Best With Outsourcing!
How to improve your disaster recovery plan with an element of outsourcing.
Avoiding the Dark Side of Help Desk Outsourcing
Avoiding the Dark Side of Help Desk Outsourcing
Outsourcing Pitfalls (continued)
IT outsourcing is now well into its third decade, having passed through generations of technology and platforms: mainframe, client/server, personal and now into the cloud. Page 3.
Outsourcing Police Functions
Governments are looking for ways to outsource police and security functions. Is this a step into the future or into the past?
Top Six Stories About Legal Process Outsourcing
Learning the basics about Legal Services Outsourcing (LPO).
Law Firms Get An “F” For Document...
The cost of legal document review is too high and the quality is too low; law firms are failing at document review!
The Real “India Price”
class="no-js" itemscope itemtype="http://schema.org/Article" > itemprop="description" >Everyone knows
Outsourcing the American Home
Remember when we all took care of our own homes? Here's an article about the change in American culture, and how we've outsourced the American Home!
Schools Are Learning the ABCs of Outsourcing
Budgets are getting tight and school boards are looking for innovative ways to reduce costs.
Request for Proposal
: The Request For Proposal (RFP) is a document sent to vendors by a prospective client, to solicit bids
Four Factors For Choosing An Outsourcing Location
How to choose the best location for outsourcing your work.
Shared Service Model
What are the advantages and disadvantages of a shared service model?
Harley-Davidson Outsources:
Learn about the outsourcing happening at iiconic American motorcycle manufacturer, Harley-Davidson.
Lessons in Outsourcing: Waste Management
For years garbage has been flowing from the US to China, now we may have to find new ways to deal with our own trash.
8 Tips To Plan Your Outsourcing Program!
Useful tips when planning an outsourcing program.
Space Has Been Outsourced!
Now that the space shuttles are grounded, will outsourcing
Linear Review Has Got To Go!
Why has linear document review fallen behind?
Fixed rate contract
How to use a fixed rate contract
Onshore and Offshore Compensation Trends
The cost of offshore labor is impacted by multiple factors such as: the skills of workers, their seniority, and location. Since most clients pay a single fee rather than individual costs, changes in wages may not have the expected impact when you write or renew a contract.
Groupon
Groupon. Outsourcing.
Five Important Issues When You Renew Your...
When it's time for your second contract, what are the most important issues to consider?
The Scourge Of Fake Super Bowl Tickets
Where are all of the fake NFL good coming from?
Six Sigma
A brief history and detailed description of the Six Sigma improvement process.
Knowledge Transfer
A brief description of the Knowledge Transfer process.
What’s Going on in LPO?
An explanation of what Legal Process outsourcing (LPO) is, and why it's growing.
Reality Star Chef Gordon Ramsay on... Core...
You can learn a lot from reality star Gordon Ramsay, even how to manage core competencies.
Innovative Outsourcing Ideas for Education
Schools face tremendous financial pressure, but well planned and innovative outsourcing projects may just the right solution for your school board or college!
Know if You're Outsourcing BPO or KPO
An article describing the difference between Business Process outsourcing and Knowledge Process Outsourcing.
The Devil, And Expertise, Is In The Details
Learn about the knowledge that is often missed when you start an outsourcing project.
Foreign Exchange Rate (Fx)
How does foreign currency affect outsourcing programs?
Shhh… Detroit's Quiet Outsourcing...
Detroit has very quietly attracted Chinese outsourcers!
Outsourcing Experiment: Labor Rights on the Rise!
Labor disputes in china re on the rise. How will this affect outsourcing?
Planning a BPO Strategy
Preparing and implementing a BPO strategy can take as long as six months, depending on the scope of the project. No two deals are exactly alike. However the basic steps are the same. Page 5.
Outsourcing Experiment: Don’t Just Move,...
When you outsource, you always run into problems; every outsourcing program needs process improvement process to increase the value of your program , and offset the cost of unplanned problems.
The Return of Privatization
In the 80's the government was focused on privatization. Now we call it government outsourcing.
The Risks and Rewards of Outsourcing
The Risks & Rewards of Outsourcing Increasing the Probability & Rate of Your Success
Outsourcing Pitfalls
IT outsourcing is now well into its third decade, having passed through generations of technology and platforms: mainframe, client/server, personal and now into the cloud.
China Outsources… Baby Formula!
Baby formula from other countries finds its way into China.
Multi-Shore
Multi-Shore. Outsourcing.
School Bus Outsourcing Can Be Complex!
School Bus Outsourcing Can Be Complex!
Will China Continue To Ignore Intellectual...
China continues to patents and steal intellectual property, endangering outsourcing and international trade.
The (Supercomputer) Power of Outsourcing
The arrival of Cloud Services has created inexpensive virtual supercomputers that can aid complex scientific, biological and computational intensive projects.
Review of China Readiness for Outsourcing
A review of the potential for China to become a major source in the outsorucing market
Business Case Development
Outsourcing, either IT or BP, parts of the organization’s IT or business processes is a major organizational decision that, in most organizations, required board approval. For most enterprises, the main vehicle for these decisions is a business case
Outsource
A glossary of common terns used in outsourcing.
Business Process
A description of business processes and how they are related to outsourcing.
Cyber-Spies, Security Risks and Unnatural...
If your business is dependent on the Internet or on Cloud Services, then you need to know about the cyber-threats to your data, and your firm!
The Top Labor Issues Are Changing!
Labor is back in the news. Around the world, labor issues are on the rise. Political theory tells us that when the economy gets better, and workers feel more secure, they begin to ask for more. The long economic downturn has been preceded by a big upturn in corporate profitability, but wages have been flat or falling, in onshore and offshore countries. How will major changes in labor impact the way that we work and that work is outsourced?
Fracking
Fracking allows for the cheap local production of petroleum, but at the cost of local pollution.
The Maywood Experiment
Small towns across America are facing bankruptcy. Can outsourcing save small town America?
Open-Book Project Helps Schools To Outsource
Why the new Open Book Project may change the way that schools work, and outsource work.
Yelp! … That’s Some Magical Database!
Is it time to use Yelp!, or time to find an alternative?
In Outsourcing, Small Is Beautiful!
Small firms can take advantage of the outsourcing and cloud services the big firms built.
How Do You Share Data With Your Outsourcing site?
When you outsource, your outsourced workers need data. How will you provide it?
How Much Can You Save With TAR Reviews?
Why you need to move from linear to Technology Assisted Reviews (TAR)!
Water Outsourcing Is Coming To The US!
Rising water needs and falling municipal revenues makes water outsourcing a top outsourcing priority!
Statement of Work
: The statement of work is a section of the outsourcing contract that states the general business conditions,
Improve Outsourcing With Onshore Projects!
Why are firms turning towards America as a location for outsourcing?
Outsourcing and the Government: Looking at...
When you choose a location for outsourcing, do you think about the services that the government provides? You should!
The Next Big Cloud Service: Crowd Funding
An article describing the hot new topic of crowd funding!
Have A Happily Outsourced Thanksgiving!
Overloaded at Thanksgiving? Then it's time for an outsourcing strategy at home!
Responsive Documents
: In a legal document review , documents that meet the court issued instructions are "responsive." Documents
Learning From Failure
How does modern medicine find cures? Through a lot of trial and error. MOSTLY error!
India's Management Gap
How the lack of managers in India is the biggest threat to the success of outsourcing!
Dedicated Service Model
How a dedicated service model differs from a shared model.
Performance Metric
: A "performance metric" is a measure, usually a numeric measure, of the performance of an organization
The Snowden Case: Why Outsource Top Secret Work?
Why did the NSA outsource top secret work?
IT and Business Management Changes Needed to...
Cloud computing is a new disruptive technology. Page 2.
Outsourcing Can Fix “No Child Left...
class="no-js" itemscope itemtype="http://schema.org/Article" > itemprop="description" >There is a phenomena
Groupon: Powerful Outsourcing, But Use With...
Groupon is a powerful tool for outsourced marketing, but you always need to be sure that YOU are in charge!
Privitization
The history of outsourcing in government.
Is Net Neutrality Obsolete?
class="no-js" itemscope itemtype="http://schema.org/Article" > itemprop="description" >When the Internet
CYBERWAR: The Corporate Battlefront
Why the latest changes in cyber warfare matter to big corporations in America.
More Outsourcing Projects for Colleges
New projects to reduce the cost of obtaining a colleges degree.
The Counterfeiters!
Where is the capital of counterfeit goods... China!
Biggest Outsourcing Project Shrinks
UK outsourcing project split between several vendors.
CEO Becomes Prisoner Of His Outsourcing Plan!
An American CEO is held captive by his outsourced workers in China.
We Need to Outsource Legal Work... NOW!
Why the arrival of digital documents in the legal system requires a digital solution to legal support.
Foreign Language Support
Definition of foreign language support and the issues it presents for outsourcing.
Mature doesn't mean old!
Outsourcing program has more complexity when they mature,and require a new approach.
Municipalities Need to Outsource in 2013
A growing number of municipalities have gone bankrupt, and more are in trouble; aggressively outsourcing antiquated and under-performing services might fix their financial and service problems.
Call Center
: A "Call Center" is a service-delivery center that answers and routes incoming calls from the client
Yelp!
Yelp!, one of the world's best known social marketing sites.
Poland
Background on Poland, a popular outsourcing location in eastern Europe.
Merriam Webster Says, “Outsourcing is...
Outsourcing has many different names, and many different definitions. Merriam Webster, the publishing house, thinks that there are too many definitions for outsourcing and is eliminating the word from their dictionaries! This article examines the history of outsourcing and the words we've used.
Outsourcing Experiment: The Outsourcing of War
There have been big changes in how we wage war; today, outsourcers work on the battlefield, alongside troops!
Lower College Costs AND Improve Education With...
A plan to cut the cost of college tuition.
Be All That You Can Build: The New Robotic Army!
Robots take over the Army! Wait a minute, those are American robots!
Location Matters When You Change Your Outsourcer!
Do you have a plan when it's time to switch vendors?
Robotistan: The Final Destination for Outsourcing
class="no-js" itemscope itemtype="http://schema.org/Article" > itemprop="description" >We’ve all heard
Staff Augmentation
Does Outsourcing have a new name?
TUPE
Description of U.K. laws for changing vendors
Outsourcing Failure Mars London Olympics
Something went wrong with the security contract at the London Olympics!
Outsourcing Goes NUCLEAR!
Nuclear power is in the news again!
An Undesirable Ratio
Understand why so many IT positions get outsourced.
Continuous Improvement
How continuous improvement works.
Linear Review
A definition of Linear, or manual, document review.
Is Outsourcing Broken In Bangladesh?
Can the industrial accidents in Pakistan be fixed by an agreement between outsourcing clients?
Offshore
: Offshore refers to locations and operations in "overseas" locations. Offshoring can take place in any
Tracking Coolness: Social Media Outsourcing
Why is everyone outsourcing their social media campaigns?
How To Outsource and Offshore… Simplified
If you ran a start-up, how would you decide which services to outsource?
Scanner
Definition of a scanner and it's uses.
Redaction
: The broader definition of "redaction" is to edit, compress or alter a document or text. In Legal Process
The Best Exotic Marigold… Hospital?
class="no-js" itemscope itemtype="http://schema.org/Article" > itemprop="description" >I recently saw
March of the Lobsters Or... Learning to Read Data
Species extinction has wiped out many finfish, but has benefited lobster harvests, and dramatically dropped the price of lobster meat. Will the return of the lobster destroy the New England lobster industry?
How to Communicate with Your Outsourcer
Once your outsourcing program has started, you need to have regular meetings with your vendor. If you don't, your program may not meet all goals. You need to commit to a regular and ongoing communications process to make outsourcing successful.
Our Food, Our Outsourcing
New technology hits the American Farm!
Counterfeit
What is the motivation for creating fake goods, and how did China become the center of fake goods?
Near Shore
: Offshore refers to locations and operations in "overseas" locations. Offshoring can take place in any
Contract Incentive
: During the contract writing process, clauses may be added to pay the outsourcing vendor additional
The NLF and the “Secret Sauce”
What went wrong when the NFL outsourced its referees?
Outsourcing Experiment: Values and The Vendor...
Do outsourcing vendors follow your values when you're not around? Here are some tips to know to make sure that what your vendor does matches your values.
Innovation And The Industrial Model For...
How can your outsourcing program benefit from an industrial model?
Disaster Recovery Center
: A "Disaster-Recovery Recovery Center" is a physical or virtual center that allows a service to continue
Can Outsourcing be… Shoreless?
class="no-js" itemscope itemtype="http://schema.org/Article" > itemprop="description" >Genpact, a very
Fake Medicine Arriving From India
There's a growing tide of fame medicine coming from India!
India Institutes of Technology
: The India Institute of Technology (IIT) is comprised of a collection of colleges in India. IIT is counted
Where’s The… ummm Horse…...
How did the horsemeat scandal start in Europe?
A Cloud Service with a difference... for...
Is crowd funding a bad deal for investors?
India Turns to Europe for Growth
Can India make inroads outsourcing work in mainland Europe?
Clothing, Outsourcing and the Poorest Workers...
The problems with textiles move with every new outsourcing project.
General Electric
A brief discussion of the role of General Electric in developing the concept of offshoring.
Kickstarter
Why is Kickstarter so important to crowd funding?
Legal Process Outsourcing
A brief description of Legal Process Outsourcing (LPO).
What Will Happen To China's Outsourcing...
Newly rich Chinese millionaires are ready to leave China for the US!
Outsourcing Shrinks College Administration
College tuition has skyrocketed, but college administration costs have risen even faster; here's five projects to shrink bloated administrative costs.
Social Media Outsourcing
An explanation of social media outsourcing.
Crime Has Disappeared From New York
Crime in New York drops to a new low!
Metadata Matters to Your Outsourcing Program
Understanding how Metadata hides information about your documents, how to remove this data, and why developing a metadata process is important for an outsourcing program.
Offshore Centers NEED Improvement Programs!
Why do successful outsourcing programs use process improvement?
McKinsey Consulting
A brief discussion of the role of General Electric in developing the concept of offshoring.
Legal Process
: " Legal Processes " are the tasks and functions performed specifically by legal firms and departments.
Outsourcing Experiment: Learning to Kill Projects
Don't just focus on making projects better, spend some time learning to kill outsourcing projects that just don't make any sense!
Retained Staff Reaction to Outsourcing
Retained STaff Reaction to Outsourcing is explaiend
Kill Email & Take Back Time
Email is the big time killer at work, and it remains a big time killer even if you outsource. Its time to understand how to tackle this problem!

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