1. Industry
Send to a Friend via Email

Your suggestion is on its way!

An email with a link to:


was emailed to:

Thanks for sharing About.com with others!

Knowledge Process Outsourcing (KPO)

ITO or Information Technology Outsourcing refers to hardware, desktops, servers, remote infrastructure management, application maintenance and application development.

Cyber-Spies, Security Risks and Unnatural Disasters
If your business is dependent on the Internet or on Cloud Services, then you need to know about the cyber-threats to your data, and your firm!

The NLF and the “Secret Sauce”
What went wrong when the NFL outsourced its referees?

Analytics: In-House or Outsource?
If analytics isn't absolutely core to your business, then you'll probably be better off outsourcing -- at least until the hiring/training/method situation has improved dramatically. It's hard enough for companies to do non-core jobs well without all the difficulties currently afflicting Web analytics.

Outsourcing Data Analytics
Companies have been collecting huge volume of business data for several years. The growth of Internet accelerated the data collection trends as businesses started offering their services over World Wide Web. Telecommunication companies collect customer-calling data, payment data etc. Web companies collect customer’s click-stream data with the enormous amount of data companies need quickly and effectively use the data to identify customer behavior. Data Anlysias and Data Mining helps companies quickly analyze the data to identify hidden trends and patterns in customer behavior, capture key trends that can be used in strategic planning and operational initiatives. Analyzing large volume of data, identifying business trends and future forecasts are often considered as strategic projects for companies and they have been keeping it in-house. However, with the rise of KPO, western companies are started outsourcing data analytics work to offshore locations like India, Philippians, and China.

Outsourcing Tasks Instead of Bodies
Traditional outsourcing addresses 60% of a busienss, the operational detail work done by staff. Office of the Future address the 40% of work done by white collar executives and highly compnesated skill groups and addresses outsourcing tasks instead of people in order to make the people more productive.

Research and Markets: 2012 Trends to Watch in Business Process Outsourcing
An overview of key business issues facing the business process outsourcing sector in 2012, as well as recommendations for vendors to attack new revenue opportunities and to shield themselves from the ongoing economic crisis. Scope * A concise description of the major challenges facing business process outsourcing providers in 2012 * Possible areas of growth for vendors of these services * Recommendations outlining how business process outsourcing vendors can maintain and increase profitability through the ongoing economic crisis

What is Legal Process Outsourcing?
Legal process outsourcing or LPO is the exporting of legal services to low-wage markets overseas. An increasing number of companies, large and small, are outsourcing legal work to destinations across the globe.

Know if You're Outsourcing BPO or KPO
An article describing the difference between Business Process outsourcing and Knowledge Process Outsourcing.

The Best Exotic Marigold… Hospital?
The hit movie "The Best Exotic Marigold Hotel" hints at the "outsourcing of old age," and gives us a peek at the new world of Medical outsourcing.

©2014 About.com. All rights reserved.